Infrastructure Operations
Enterprise compute, storage, networking, Linux and production infrastructure ownership.
IT INFRASTRUCTURE & OPERATIONS
Ashish Gupta
Infrastructure & Operations Leader
15+ years of experience across enterprise infrastructure, cloud operations, IT service delivery, production support and operational leadership.
EXECUTIVE SNAPSHOT
Infrastructure leadership grounded in operations.
IT Infrastructure & Operations Leader with 15+ years of experience managing enterprise technology environments, cloud infrastructure, IT operations, production support and service delivery across global organizations.
Experienced in infrastructure and cloud management, IT service strategy, operational governance, stakeholder engagement, financial and capacity planning, vendor coordination, risk management, business continuity and technology transformation.
Strong hands-on foundation in AWS and Linux, combined with experience leading infrastructure teams, managing major incidents and driving operational and cost improvements.
15+Years
IT Infrastructure & Operations
IT Infrastructure & Operations
25Infrastructure
Professionals Led
Professionals Led
50+Business-Critical
Applications Supported
Applications Supported
~15%AWS Operating
Cost Reduction
Cost Reduction
WHAT I LEAD
Core capabilities
Cloud Operations
AWS infrastructure management, reliability, capacity, governance and operational readiness.
Service Delivery
End-to-end service ownership, SLA/KPI governance, stakeholder management and continuous improvement.
FinOps & Optimization
Cloud utilization, cost governance, commitment planning and infrastructure efficiency.
Major Incident Leadership
Primary escalation management, incident coordination, RCA and service restoration.
Resilience & Governance
DR, BCP, security controls, risk management, audit readiness and operational resilience.
CAREER JOURNEY
15+ years across infrastructure and cloud operations
Accenture India
Sep 2021 – Sep 2026Infrastructure Lead (Infrastructure & Operations Manager)
- Led a 25-member infrastructure organization supporting 50+ business-critical applications across large-scale AWS and production environments.
- Owned end-to-end IT service delivery across cloud, compute, storage, networking, monitoring, security controls, production support, availability and capacity.
- Established operational governance around SLA/KPI performance, availability, risk management and continuous service improvement.
- Partnered with business, application, architecture, security and vendor stakeholders to drive reliable service delivery.
- Acted as primary escalation manager for major incidents and executive-level operational issues.
- Drove AWS FinOps and cloud cost governance, contributing to approximately 15% reduction in AWS operating costs through utilization and commitment planning.
- Supported DR readiness, BCP, security compliance, infrastructure resilience and audit readiness.
HCL Technologies
Apr 2020 – Aug 2021Tech Lead – Cloud Platform & Delivery
- Led cloud infrastructure delivery and platform implementation activities.
- Managed technical teams, project delivery, stakeholder communication and operational readiness.
- Focused on automation, scalability, reliability and cost optimization.
Mach Clearing Solutions
Oct 2015 – Apr 2020RDG Lead – Infrastructure & Cloud Migration
- Led infrastructure modernization and cloud migration initiatives.
- Managed availability, capacity, scaling and operational governance.
- Drove cross-functional transformation and infrastructure delivery.
Tangoe Softech Pvt. Ltd.
Aug 2013 – Oct 2015Software Engineer – Production Support
Linux production support, incident management, deployments, performance tuning and high-availability environments.
OnMobile Global Ltd.
Mar 2011 – Aug 2013Operations Engineer – Production Support
L2/L3 production operations, incident resolution, RCA, maintenance and service continuity.
IMPACT & OUTCOMES
Measured operational ownership
~15%
AWS Cost Optimization
Cost reduction through FinOps governance, utilization review and commitment planning.
25
Infrastructure Professionals
People leadership across infrastructure and operations functions.
50+
Critical Applications
Infrastructure and production support scope across business-critical applications.
~97%
Target SLA
Operational focus on service reliability, governance and continuous improvement.
TECHNOLOGY LANDSCAPE
Technology & operational capabilities
Cloud Platforms
Infrastructure
Automation & IaC
FinOps
Operations & Governance
Service Resilience
CERTIFICATIONS
Professional credentials
AWSSolutions Architect – Professional
AWSSolutions Architect – Associate
RHCERed Hat Certified Engineer
RHCSARed Hat Certified System Administrator
EDUCATION
Academic background
MCAPunjab Technical University · 2010
MSc ITPunjab Technical University · 2009
BScGuru Nanak Dev University · 2007
BEYOND THE DAY JOB
Home Lab & Technology Projects
I enjoy building, operating and experimenting with infrastructure outside of work. My home lab gives me a practical environment to test technologies, automate repetitive tasks and understand systems by actually running them.
Self-Hosted Home Lab
I maintain my own home lab as a hands-on environment for infrastructure experimentation, learning and self-hosted services.
Virtualization & Servers
I deploy and experiment with virtual machines and server environments, including VMware, Red Hat Enterprise Linux and Windows Server.
Networking & Remote Access
I enjoy working with VPNs, routing, DNS, reverse proxies, SSL and secure remote access for self-hosted services.
Automation
Automation is a strong personal interest. I like turning repetitive infrastructure and operational work into something repeatable and easier to manage.
PB06.in
I own the pb06.in domain and use it for personal technology projects, self-hosted services and this website.
PCs & Gaming
I also enjoy building and experimenting with PC hardware and spending downtime with simulation, strategy and management games.
CONTACT
Let's connect.
For infrastructure leadership, cloud operations, service delivery or technology management opportunities.